Terms of Service

Last updated: 1 July 2026

backpain.ai ("the Service", "we", "us") is operated by Jules Thine, an individual based in Georgia. By using the Service you agree to these Terms. If you do not agree, please do not use the Service.

Not medical advice.backpain.ai provides educational movement and general well-being guidance. It is not a medical device and does not provide diagnosis, treatment, or professional medical advice. Always consult a qualified healthcare professional about your condition. If you experience severe, sudden, or worsening symptoms — or any "red-flag" symptom the Service flags — stop and seek urgent medical care. You use the exercises at your own risk.

Eligibility

You must be at least 18 years old to use the Service.

Accounts

We use passwordless sign-in: we email you a secure link. You are responsible for keeping access to your email account secure. You're responsible for activity under your account.

Subscriptions, billing & renewals

A free check-in, plan preview, and first guided session are available at no cost.
Premium is $12.99/month or $89/year (USD), billed in advance and auto-renewing until cancelled.
Payments and subscriptions are processed by Paddle, our authorized reseller and Merchant of Record; Paddle's buyer terms also apply to the purchase.
You can cancel anytime; access continues until the end of the paid period.
Prices may change; we'll give notice before a change affects you.
Refunds are governed by our Refund Policy.

Acceptable use

Don't misuse the Service: no automated scraping or abuse, no attempts to break security or rate limits, no reselling or copying our content, and no unlawful use.

Intellectual property

The Service, its content, exercise library, and illustrations are owned by us or our licensors. You get a personal, non-transferable licence to use them for your own back-care while subscribed.

Disclaimers & limitation of liability

The Service is provided "as is" without warranties. To the maximum extent permitted by law, we are not liable for any indirect or consequential loss, or for any injury resulting from exercises performed contrary to professional advice or your own physical limits. Nothing in these Terms limits liability that cannot be limited by law.

Termination

You may stop using the Service anytime. We may suspend or end access for breach of these Terms.

Governing law

These Terms are governed by the laws of Georgia, without regard to conflict-of-law rules.

Changes

We may update these Terms; material changes will be posted here with a new date.

Contact

Questions: support@backpain.ai.